Why Does "I'm Right" Mean "You're Wrong"?

Apr 13, 2017

Let’s face it – we live in a very polarized society. All day, we hear scary stories about the spread of disease and how diagnosis is being mishandled. We’re told about tension in our government and accusations of abuse of...

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Learn, unlearn, relearn

Apr 11, 2017

“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.” – Alvin Toffler

I saw this quote the other day, and I thought, “Boy, does this apply to...

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Forget Political Correctness

Apr 06, 2017

What I teach, people aren't fundamentally good at. We're not taught to understand ourselves and how our personal views were formed, much less how to understand people who are different from us. We develop in our understanding of others through...

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The Top 4 Ways Compassion Helps Organizations

Apr 04, 2017

Compassion is not a fad. It’s proven science. Compassion benefits us individually - by improving our health, growing our self-awareness, and helping us to learn different perspectives. It turns out, compassion benefits organizations as well....

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3 Questions to Ask About Performance and Bias

Mar 30, 2017

In many of the classes I teach, we spend some time talking about biases. Biases in and of themselves are not bad things – we all have them. It’s part of the human condition. What we do with them, how we react when they come up,...

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The Best Leadership Qualities Are...

Mar 28, 2017

What do you consider to be good leadership qualities?

Honesty? Transparency? Confidence? Integrity?

What kind of behavior do you expect?

Approachable? Direct communication? Able to delegate? Calm?

It probably won’t surprise you that what...

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Do We Choose Our Beliefs?

Mar 23, 2017

A friend posed an interesting philosophical question: “Is a belief a choice?”

It was interesting to me that there was any debate about this because I work with people every day to help them understand different perspectives. But...

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It's All in Your Perspective...

Mar 21, 2017

Two people looking at the same thing never see the same thing.

Because it's Spring and I'm a Cubs fan, I’m going to use a baseball analogy. If we’re watching the same baseball game, we both understand the “rules” of the...

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Bias and Beliefs About Equity

Mar 16, 2017

In a previous blog, I suggested that we not be colorblind, but instead, admit that we see color. Colorblindness brings with it a myriad of assumptions:

- that other people are just like me;

- that other people have the same wants, needs, and...

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Bias - Nature or Nurture?

Mar 14, 2017

As I facilitate classes and talk to people about cross-cultural differences, it is inevitable that the concept of “bias” comes up. I often say that the word “bias” is not bad; biases are natural, and we all have them....

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