Beginning at daiOne

Mirror, Mirror on the Wall...

Apr 20, 2017

We often use the term “mirroring” to describe reflecting someone else's actions or feelings back to them. Mirroring is intended to help us develop empathy for another person - we mirror someone else’s posture or facial...

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Can We Please Stop Saying We're Colorblind?

Apr 18, 2017

(Click here for the FB Live post I did on this topic)

I see a lot of differences in social media posts between my White friends and my Black friends regarding the racial tensions in the United States. Sadly, I'm not surprised. There seems to be...

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Why Does "I'm Right" Mean "You're Wrong"?

Apr 13, 2017

Let’s face it – we live in a very polarized society. All day, we hear scary stories about the spread of disease and how diagnosis is being mishandled. We’re told about tension in our government and accusations of abuse of...

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Learn, unlearn, relearn

Apr 11, 2017

“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.” – Alvin Toffler

I saw this quote the other day, and I thought, “Boy, does this apply to...

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Forget Political Correctness

Apr 06, 2017

What I teach, people aren't fundamentally good at. We're not taught to understand ourselves and how our personal views were formed, much less how to understand people who are different from us. We develop in our understanding of others through...

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The Top 4 Ways Compassion Helps Organizations

Apr 04, 2017

Compassion is not a fad. It’s proven science. In a previous blog, I discussed how compassion benefits each of us - by improving our health, growing self-awareness, building confidence, learning different perspectives, and increasing empathy....

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3 Questions to Ask About Performance and Bias

Mar 30, 2017

In many of the classes I teach, we spend some time talking about biases. Biases in and of themselves are not bad things – we all have them. It’s part of the human condition. What we do with them, how we react when they come up,...

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The Best Leadership Qualities Are...

Mar 28, 2017

What do you consider to be good leadership qualities?

Honesty? Transparency? Confidence? Integrity?

What kind of behavior do you expect?

Approachable? Direct communication? Able to delegate? Calm?

It probably won’t surprise you that what...

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Do We Choose Our Beliefs?

Mar 23, 2017

A friend posed an interesting philosophical question: “Is a belief a choice?”

It was interesting to me that there was any debate about this, because I work with people every day to help them understand different perspectives. But...

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It's All in Your Perspective...

Mar 21, 2017

Two people looking at the same thing never see the same thing.

Because it's Spring and I'm a Cubs fan, I’m going to use a baseball analogy. If we’re watching the same baseball game, we both understand the “rules” of the...

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