I’m often on the road for work, facilitating cross-cultural classes. One of the most common discussions in my classes centers around the idea that everyone wants to be respected.
What I’m discovering is that despite our best intentions, we don’t really respect other people.
Well, we’re taught to believe in basic humanity, which assumes that we all have the same fundamental experience of the world. We judge the behavior of others based on what we were taught was “respectful” and “disrespectful” behavior. When we treat people like we want to be treated, we’re assuming they have the same definition of “respect” that we do. The thing is, they don’t.
Nearly every organization has “respect” as a basic value. Clearly, the intent is good. But what you’ll find, time and time again, is that values around respect are written with an assumption that we all just know what respect is. None of the companies actually describe the behavior. Far too much is left open to interpretation, which only leads to misunderstanding. For example:
Of course, we all want to be treated with respect. We all try to be respectful to others. But exactly how does respect help us value differences?
How many different ways do you have of showing respect? Do you strive to respect other people in the way that they want to be respected? Until you can do that, you’re not really showing respect.
© 2017, Susan McCuistion